I’ve been working for Heart of America Medical Center (HAMC) for the past 24 years, with the past 6 years in Medical Staff Services. I fell into medical staff services when a friend encouraged me to apply for the Credentialing Specialist position but quickly fell in love with all the nuances and the opportunities. These opportunities made it possible to develop the position further according to my strengths and the position evolved into Medical Staff Coordinator. In the spring of 2019, I took and passed my CPCS exam and quickly decided to go for the CPMSM and passed that exam in the summer of 2019. I joined NAMSS in 2015 and have attended several NAMSS conferences. I decided to get involved with dakotAMSS because continuing education is a passion of mine and I want to be a part of creating CE’s and a network of resources that will benefit all our members.
P (701) 776-5455 Ext 2814
I have worked for Trinity Health for 11 years. The first 4 years I worked in Facilities Management as a Safety Compliance Coordinator. My career path pivoted in 2014 when our CEO asked me if I was interested in working in the Medical Staff Services office. Prior to working at Trinity Health, I worked for the Henry County Board of Commissioners in McDonough, GA in the Planning & Zoning Department. When I started in the MSS office, I realized I needed to join NAMSS to network with other MSPs as this was a “new field” to me. I learned quick how important our role is as we are the “Gatekeepers of Patient Safety” and that I needed mentoring and educational opportunities to learn best-practices in credentialing/privileging, while maximizing service, quality and productivity. Looking back, the first year was a blur!! I have a strong commitment to the medical staff professional and was thrilled when SD invited ND to join to form one territory, dakotAMSS in 2019. It is important to network, stay abreast of healthcare regulatory standards and to grow, learn and advance professionally as MSPs.
I currently work at Sioux Falls Specialty Hospital and am the Credentialing Coordinator for Independent Healthcare Associates which is a department of the hospital. Our office acts as the CVO for members of Independent Healthcare Associates, a PHO, and we credential providers who have privileges at Sioux Falls Specialty Hospital and Oklahoma Spine Hospital. I have been in the credentialing and related field for 12 years. I am a member of NAMSS and pursued my CPCS certification in 2014 to gain further knowledge of credentialing policies and accreditation requirements. The resources provided by NAMSS have been extremely helpful. In my current role, I enjoy helping providers and their clinic staff in all aspects of credentialing and to form strong working relationships. I volunteered with dakotAMSS to help facilitate educational opportunities for other medical staff professionals on a state/local level. Challenges we will face as technology evolves and educating ourselves will make us stronger as MSPs!
P (605) 444-8670
I currently work for Sioux Falls Specialty Hospital as Medical Staff Specialist. I have worked in the medical staff field for 11 years. My career path in the medical field started as a massage therapist, but pregnancy induced carpal tunnel led me to an administration role and getting my degree in Healthcare Management. I am the one who actually enjoys reading and writing Bylaws, Rules and Regulations, Accreditation Standards and Policies and Procedures! I feel that through collaboration, knowledge, and leaning on others’ experience we can help our facilities, help our patients. I joined dakotAMSS so that I can work alongside others with experience and help to educate and grow our MSP profession.
My passion for Medical Staff Services comes from wanting to help those (the providers) that help us (the patient). I don’t do blood well, so this fits in me well. I have been in the medical staff services field for 15 years. The first year was with the South Dakota Board of Medical and Osteopathic Examiners where I was introduced to MSS. I graduated from National American University with my AAS, MSSM degree in 2013 with honors. Technology is at continually changing in this field, I am very excited and want to be part of the changes. Since graduating from NAU, I have started Credentialing USA, Inc. Both the company and I continue to grow in numbers and in knowledge. Being in this position opened my eyes to the importance for the Dakota’s to have an association with NAMSS. I am excited to work with dakotAMSS in becoming a better MSSM, a voice for the rural areas, having a place where we can grow together educationally and have a strong network and support team in our profession.
P (605) 214-1401