Remote. Work. Life. Balance.
Working remotely can offer freedom, flexibility, and possibility—but it can also quietly blur boundaries, stretch capacity, and pull us further away from ourselves if we’re not paying attention. This session is not about perfect routines, productivity hacks, or chasing an ideal version of balance. Instead, it is an invitation to slow down, reflect, and thoughtfully examine what remote work—and work-life balance as a whole—looks like and feels like for you as an individual.
Through stories shaped by burnout, growth, grief, resilience, and reinvention, Kylie Eatherton and Jodi Schaan share their personal journeys with remote work and redefining success. Together, they explore the themes of routine, space, availability, and intentional strategies—not as rules to follow, but as lenses through which to notice patterns, question habits, and reconnect with what supports peace, sustainability, and presence.
This session blends a little science, a lot of trial and error, and plenty of honest reflection. Participants will be encouraged to consider where they feel stretched, where they feel grounded, and how small, intentional shifts can help bring work and life into a more compassionate alignment. Whether working remotely, hybrid, or in-office, the ideas shared are meant to spark awareness—not expectation—and to remind us that balance is not a destination, but an ongoing, deeply personal practice.
Objectives:
By participating in this session, attendees will be invited to:
· Reflect on their personal relationship with work, balance, and availability—and how those evolve over time
· Consider how routine, space, and boundaries influence not just productivity, but well-being and sense of wholeness
· Explore what success genuinely looks like and feels like for them as individuals, rather than adhering to external expectations
· Increase awareness of patterns that contribute to burnout, disconnection, or imbalance—and those that foster peace, sustainability, and fulfillment
· Examine how intention, presence, and self-awareness can support more meaningful engagement with work—whether remote, hybrid, or in-person
Kylie Eatherton, CPCS, CPES, is a healthcare credentialing, enrollment, and medical staff services leader with more than 15 years of experience in healthcare and over eight years dedicated to medical staff services. She has held progressive leadership roles across credentialing operations, delegated credentialing, compliance, and system optimization supporting multihospital health systems and large provider networks. In January 2026, Kylie launched her consulting LLC, where she partners with healthcare organizations to improve workflows, strengthen accreditation readiness, and navigate organizational change, in addition to her fulltime role with MultiCare Health System.
Kylie is an active leader in the medical services profession. She currently serves as Secretary of DakotAMSS and as Sub Chair for the CPES Exam with the NAMSS Certification Commission Network (CCN), contributing to CPES certification development through item writing, job task analysis, and standard setting. A frequent presenter and educator, Kylie is known for her practical, collaborative approach and her passion for advancing excellence and sustainability in credentialing, provider enrollment, and medical staff operations.
Jodi Schaan, CPCS, CPMSM, MRWP, is an experienced and highly respected medical staff service and provider enrollment professional with a long-standing commitment to accuracy, compliance, and operational excellence within healthcare organizations. With nearly three decades of experience in healthcare administration and revenue cycle operations, Jodi brings a comprehensive understanding of the full provider lifecycle—from initial recruitment and onboarding through reappointment, privileging, and payer enrollment. Her background includes extensive work with critical access hospitals, rural health clinics, provider-based billing, and telehealth, allowing her to support both large health systems and smaller organizations with confidence and precision.
Jodi currently serves as a Medical Staff Coordinator with MultiCare Health System in addition to operating Schaan Services, LLC, providing remote payer enrollment services to area clinics. A recognized industry leader, she has been actively involved with dakotAMSS as a Board member, mentor and educator since its inception. In addition, she is an engaged member of NAMSS, serving on the Audit & Finance Committee, participating in the Tomorrow’s Leaders Program and contributing to the CCN through exam assembly and item writing for CPCS and CPMSM exams.
Outside of her professional work, Jodi enjoys spending time with her family, traveling, reading, and playing or listening to music. She remains actively involved in community and arts organizations and values lifelong learning, professional growth, and meaningful service.